Privacy Policy - United Way of San Antonio and Bexar County
Privacy Policy

This Privacy Policy (Policy) governs how United Way of San Antonio and Bexar County (UWSA) collects, uses, maintains, and discloses all information it collects; both online and offline, on any platform or through any medium; for donors, volunteers, and other constituents as well as visitors (visitor) to our websites (site).

This Policy may be changed or updated by UWSA at any time, in UWSA’s sole and absolute discretion, as indicated by the “effective date” first listed above. Refer to this Policy on a regular basis, as it is UWSA’s policy to post any changes made to this Policy on this page and all changes shall be effective immediately upon posting of such revised Policy. By using our Site, Visitor agrees to the terms of this Policy then in effect and the continued use of the Site after any changes are made to the Policy is deemed acceptance of the changes, and each Visitor is required to check the Policy periodically for updates.

Information UWSA Collects

“Personally Identifiable Information” (PII) is information that tells us who you are, such as name, physical address, and e-mail address, and any other information the site collects that is defined as personal or personally identifiable under an applicable law. UWSA will collect PII from visitors on the site only if they voluntarily submit such information. Visitors can refuse to supply PII, but it may prevent them from engaging in certain site related activities and limit their ability to use the site. “Usage Information” is information automatically collected by a web server (which may be hosted by a third party) that a Visitor’s browser makes available when visiting the site, such as a computer’s IP (Internet Protocol) address or browser type.

Privacy of Children

UWSA does not intentionally collect PII from children who are under the age of thirteen on our site. If UWSA learns that PII has been collected or received from a child under the age of 13 on our site, it will delete that child’s personal information from its files and the site, in accordance with the federal Children’s Online Privacy Protection Act of 1998.

UWSA facilitates youth engagement programs throughout the community, and collects information, including PII, to facilitate communication and coordination. If the child is under the age of 13, this data is collected from the parent/guardian of the child or from the child with the consent of the parent/guardian.

If the child is age 13 or older, such data may be collected from the child’s parent/guardian or directly from the child without any consent from the parent/guardian. These data are maintained in UWSA’s database, regardless of age, and are subject to the data security and sharing protocols outlined in this policy. Any and all PII collected from any source to facilitate analysis to determine the efficacy of community impact programs and initiatives is subject to rigorous data transfer, security and access standards and in compliance with relevant laws and regulations.

UWSA’s Commitment to Our Donors UWSA will not sell, share, or trade our donors’ names or personal information with any other entity, nor send mailings to our donors on behalf of other organizations other than as outlined elsewhere in this Policy or as a routine part of a donor’s other engagement with UWSA (such as the Board of Directors listing on our site). UWSA will generate routine social media activity regarding UWSA and our many community partners. This policy applies to all information received by UWSA; both online and offline, on any platform or through any medium.

How UWSA Protects Your Information

UWSA uses industry-leading Secure Sockets Layer (SSL) technology to protect against the loss, misuse and unauthorized alteration of the information it collects and maintains, both online and offline. All information is stored in a secure database. Unfortunately, the transmission of information via the internet is not completely secure. Although UWSA does its best to protect your PII, the security of your personal or sensitive information transmitted to us is not guaranteed. Any transmission of PII or sensitive information is at your own risk. UWSA will not be responsible for disclosure of information due to errors
in transmission or circumvention of any privacy settings or security measures UWSA put in place for your protection.

Security of Credit Card Information

UWSA uses a variety of safeguards to protect the security of credit card transactions, including encryption, access controls, network firewalls, physical security and other measures. Credit Card information is securely transmitted to a payment gateway for the purpose of processing payments and UWSA does not store credit card details.

How UWSA Uses Your Information

UWSA collects, uses and discloses information for the purpose for which it is provided and for the other purposes described in this Policy. UWSA is the sole owner of the information it collects. UWSA will not sell or rent this information to anyone without your permission.
UWSA may utilize your PII to contact you regarding UWSA, its programs and its agencies; for marketing and promotional purposes; to seek your feedback; to offer you opportunities to give, advocate and volunteer; and to share other pertinent information. UWSA provides you with an opportunity to opt out of any communications and data sharing activities. If at any time you would like to discontinue receiving emails from UWSA simply contact us at to be removed from our database.

UWSA may use your Usage Information to help us run and maintain our site; study traffic patterns and generally learn about the usage of the site; personalize visitor experience; improve our site; and target advertisements on our site to visitors. UWSA may disclose usage information (Not PII) to third parties, including, but not limited to, our partner advertisers. UWSA may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your PII for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

Surveys and Events

From time-to-time UWSA requests information via surveys or events. Participation in these surveys or events is completely voluntary and you may choose whether or not to participate and therefore disclose this information.

Sharing Your Information

UWSA may use trusted third-party service providers to help operate its business and the Site and to administer activities on its behalf; and may share PII and Usage Information with these third parties solely for such purposes. For example, information may be shared with individuals and/or third-party service providers who send out emails, newsletters, surveys and other mailings, and who provide fundraising, billing and/or payment processing services on UWSA’s behalf. Your PII may also be disclosed to any
subsidiaries and/or affiliates of UWSA.

Reporting of Information for Investigation of Possible Illegal or Harmful Activities UWSA may use and disclose PII and Usage Information when there is reason to believe that using and/or disclosing this information is necessary to investigate, identify, contact, or take action against someone who may have engaged in illegal activities or who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other visitors of our Site, or anyone else who could be harmed by such activities. UWSA may also disclose PII when there is reason to believe that the law requires it or if UWSA otherwise believes disclosure is necessary or appropriate to protect the rights, property or safety of UWSA, our customers or others.

Cookies or Other Technologies

UWSA may use other technologies (such as cookies, explained below) to enhance visitor experience and obtain information about a visitor’s activities on our site, such as pages and content viewed, the time and duration of visits and whether a Visitor clicked on a link.

Cookies used on the site are “session” cookies, and are used to identify a particular visit to the site. Session cookies expire after a short time or when a Visitor closes a web browser. Due to Internet communications standards, when visitors visit the site, it automatically receives the URL of the web site from which the Visitor came and the web site the Visitor visits when leaving. Visitors may choose to set their web browser to refuse cookies, or to receive an alert when cookies are being sent. Doing so may result in some parts of the site not functioning properly. Additionally, some of our business partners may use cookies on our site (for example, advertisers). However, UWSA has no access to or control over these cookies.

Google Analytics

UWSA tracks Visitor traffic patterns with Google Analytics. UWSA may use this information to administer its Site and analyze overall trends, such as the numbers and frequency of visitors and how much visitors use parts of the Site, so that UWSA can make improvements. Google Analytics collects information anonymously. It reports website trends without identifying individual visitors.


The site contains links to other websites. UWSA is not responsible for the privacy practices or the content of such other websites and encourages visitors to review the privacy policies of the other websites before providing them with any personally identifiable data.

Visitor Access To and Control Over Information

If you have questions about this Policy or wish to review, update, correct or delete your information or opt out of receiving future communications, you may contact United Way of San Antonio and Bexar County at

Who we are

Suggested text: Our website address is:


Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Suggested text: Visitor comments may be checked through an automated spam detection service.

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