Supporting People in Crisis

The Challenges We Face

At any given moment, a person can experience job loss, hunger, rising rent, utility bills, fire or an illness. When an individual or family needs help or experiences a life event, disaster or crisis; the impact often has a ripple effect on their job, education, health and safety. Our Safety Net impact work delivers safety and stability, fosters connection and creates a pathway to resilience.

3,625
experience homelessness on any given day in Bexar County in 2025
51 %
of households renting in Bexar County spent 30% or more of their income on housing costs in 2023
19 %
(1 in 6) of people in Bexar County are food insecure in 2023
18 %
of people in emergency shelters, transitional shelters or unsheltered in Bexar County in 2025 are Black

Our Work in Action

Our Safety Net Impact Council strives to ensure that all people are safe and able to meet their urgent essential needs to reach their full potential.

PROVIDING ASSISTANCE 24/7

Whether it’s a personal need or a natural disaster, United Way’s 211 Helpline, available 24/7/365, is a critical link for hundreds of thousands of South Texas callers and website visitors each year who seek assistance and referrals to health and human services. Calls are free, confidential and conducted in English or Spanish.

SUPPORTING MILITARY FAMILIES

Home to Joint Base San Antonio-Randolph, JBSA-Fort Sam Houston, JBSA-Lackland and JBSA-Camp Bullis, San Antonio is known as Military City, USA®. MISSION UNITED connects active-duty service members, reservists, veterans and their families to vital community resources through calls to the 211 Helpline.

PREPARING FOR THE UNEXPECTED

The Emergency Food and Shelter Program (EFSP) manages federal funds awarded through the U.S. Department of Homeland Security/FEMA. The Bexar County, TX Local Board #788600, administered by our United Way, identifies needs and gaps in community services and allocates funds to support those partners serving individuals and families most in need.