The United Way 211 Helpline - United Way of San Antonio and Bexar County
The United Way 211 Helpline
A free, anonymous helpline open 24/7/365

What is 211?

The United Way 211 Helpline is a free and confidential social service hotline that connects individuals to vital resources in their local community. Whether you’re seeking help with housing, food, health care, or other needs, 211 is here to guide you to the right services.

How the United Way 211 Helpline Can Help You:

  • Available 24/7, even on holidays, so you can get help whenever you need it
  • Trained and certified call specialists are ready to assist you
  • Spanish-speaking services and Language Line translations are available to ensure accessibility for all
  • Comprehensive, up-to-date database of local resources, regularly verified to meet industry standards
  • For everyone, regardless of age, race, disability, or lifestyle—211 brings people and services together

Need Help?

If you are unable to reach 211, you can call toll-free at 877-541-7905 or visit 211texas.org for more information.

Utility Assistance is the top requested need

  • 161,739

    calls answered in 2024
  • 94.2 %

    of military callers are veterans
  • 76.90 %

    of callers are repeat callers

Connect to Community Services

Food and Clothing • Shelter • Employment • Child Care • Medical/Dental Care • Legal Help • Veterans Services • Counseling/Mental Health • Parenting • Disaster Preparedness/Relief • Income Tax Preparation • Smoke Detectors • Project Cool (free box fans for seniors) and more

MISSION UNITED

Connecting active duty military, Veterans and their families to resources by calling 211