Privacy Policy

Effective August 1, 2018

Together, Our Impact is Strongest

Uniting the community to identify and solve our most critical issues depends on your generous support.

Privacy Policy

This Privacy Policy (Policy) governs how United Way of San Antonio and Bexar County (UWSA) collects,

uses, maintains, and discloses all information it collects; both online and offline, on any platform or
through any medium; for donors, volunteers, and other constituents as well as visitors (visitor) to our
websites (site).

This Policy may be changed or updated by UWSA at any time, in UWSA’s sole and absolute discretion, as
indicated by the “effective date” first listed above. Refer to this Policy on a regular basis, as it is UWSA’s
policy to post any changes made to this Policy on this page and all changes shall be effective immediately
upon posting of such revised Policy. By using our Site, Visitor agrees to the terms of this Policy then in
effect and the continued use of the Site after any changes are made to the Policy is deemed acceptance
of the changes, and each Visitor is required to check the Policy periodically for updates.

Information UWSA Collects

“Personally Identifiable Information” (PII) is information that tells us who you are, such as name, physical
address, and e-mail address, and any other information the site collects that is defined as personal or
personally identifiable under an applicable law. UWSA will collect PII from visitors on the site only if they
voluntarily submit such information. Visitors can refuse to supply PII, but it may prevent them from
engaging in certain site related activities and limit their ability to use the site.
“Usage Information” is information automatically collected by a web server (which may be hosted by a
third party) that a Visitor's browser makes available when visiting the site, such as a computer’s IP
(Internet Protocol) address or browser type.

Privacy of Children

UWSA does not intentionally collect PII from children who are under the age of thirteen on our site. If
UWSA learns that PII has been collected or received from a child under the age of 13 on our site, it will
delete that child’s personal information from its files and the site, in accordance with the federal
Children's Online Privacy Protection Act of 1998.

UWSA facilitates youth engagement programs throughout the community, and collects information,
including PII, to facilitate communication and coordination. If the child is under the age of 13, this data is
collected from the parent/guardian of the child or from the child with the consent of the parent/guardian.
If the child is age 13 or older, such data may be collected from the child’s parent/guardian or directly from
the child without any consent from the parent/guardian. These data are maintained in UWSA’s database,
regardless of age, and are subject to the data security and sharing protocols outlined in this policy. Any
and all PII collected from any source to facilitate analysis to determine the efficacy of community impact
programs and initiatives is subject to rigorous data transfer, security and access standards and in
compliance with relevant laws and regulations.

UWSA’s Commitment to Our Donors

UWSA will not sell, share, or trade our donors' names or personal information with any other entity, nor
send mailings to our donors on behalf of other organizations other than as outlined elsewhere in this
Policy or as a routine part of a donor’s other engagement with UWSA (such as the Board of Directors
listing on our site). UWSA will generate routine social media activity regarding UWSA and our many
community partners.

This policy applies to all information received by UWSA; both online and offline, on any platform or
through any medium.

How UWSA Protects Your Information

UWSA uses industry-leading Secure Sockets Layer (SSL) technology to protect against the loss, misuse and
unauthorized alteration of the information it collects and maintains, both online and offline. All
information is stored in a secure database. Unfortunately, the transmission of information via the internet
is not completely secure. Although UWSA does its best to protect your PII, the security of your personal
or sensitive information transmitted to us is not guaranteed. Any transmission of PII or sensitive
information is at your own risk. UWSA will not be responsible for disclosure of information due to errors
in transmission or circumvention of any privacy settings or security measures UWSA put in place for your

Security of Credit Card Information

UWSA uses a variety of safeguards to protect the security of credit card transactions, including encryption,
access controls, network firewalls, physical security and other measures. Credit Card information is
securely transmitted to a payment gateway for the purpose of processing payments and UWSA does not
store credit card details.

How UWSA Uses Your Information

UWSA collects, uses and discloses information for the purpose for which it is provided and for the other
purposes described in this Policy. UWSA is the sole owner of the information it collects. UWSA will not
sell or rent this information to anyone without your permission.

UWSA may utilize your PII to contact you regarding UWSA, its programs and its agencies; for marketing
and promotional purposes; to seek your feedback; to offer you opportunities to give, advocate and
volunteer; and to share other pertinent information. UWSA provides you with an opportunity to opt out
of any communications and data sharing activities. If at any time you would like to discontinue receiving
emails from UWSA simply contact us at to be removed from our

UWSA may use your Usage Information to help us run and maintain our site; study traffic patterns and
generally learn about the usage of the site; personalize visitor experience; improve our site; and target
advertisements on our site to visitors. UWSA may disclose usage information (Not PII) to third parties,
including, but not limited to, our partner advertisers.

UWSA may use the information we have collected from you to enable us to display advertisements to our
advertisers’ target audiences. Even though we do not disclose your PII for these purposes without your
consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you
meet its target criteria.

Surveys and Events

From time-to-time UWSA requests information via surveys or events. Participation in these surveys or
events is completely voluntary and you may choose whether or not to participate and therefore disclose
this information.

Sharing Your Information

UWSA may use trusted third-party service providers to help operate its business and the Site and to
administer activities on its behalf; and may share PII and Usage Information with these third parties solely
for such purposes. For example, information may be shared with individuals and/or third-party service
providers who send out emails, newsletters, surveys and other mailings, and who provide fundraising,
billing and/or payment processing services on UWSA’s behalf. Your PII may also be disclosed to any
subsidiaries and/or affiliates of UWSA.

Reporting of Information for Investigation of Possible Illegal or Harmful Activities
UWSA may use and disclose PII and Usage Information when there is reason to believe that using and/or
disclosing this information is necessary to investigate, identify, contact, or take action against someone
who may have engaged in illegal activities or who may be causing injury to or interference with (either
intentionally or unintentionally) our rights or property, other visitors of our Site, or anyone else who could
be harmed by such activities. UWSA may also disclose PII when there is reason to believe that the law
requires it or if UWSA otherwise believes disclosure is necessary or appropriate to protect the rights,
property or safety of UWSA, our customers or others.

Cookies or Other Technologies

UWSA may use other technologies (such as cookies, explained below) to enhance visitor experience and
obtain information about a visitor’s activities on our site, such as pages and content viewed, the time and
duration of visits and whether a Visitor clicked on a link.

Cookies used on the site are “session” cookies, and are used to identify a particular visit to the site. Session
cookies expire after a short time or when a Visitor closes a web browser. Due to Internet communications
standards, when visitors visit the site, it automatically receives the URL of the web site from which the
 Visitor came and the web site the Visitor visits when leaving. Visitors may choose to set their web browser to refuse cookies, or to receive an alert when cookies are being sent. Doing so may result in some parts of the site not functioning properly. Additionally, some of our business partners may use cookies on our site (for example, advertisers). However, UWSA has no access to or control over these cookies.

Google Analytics

UWSA tracks Visitor traffic patterns with Google Analytics. UWSA may use this information to administer
its Site and analyze overall trends, such as the numbers and frequency of visitors and how much visitors
use parts of the Site, so that UWSA can make improvements. Google Analytics collects information
anonymously. It reports website trends without identifying individual visitors.


The site contains links to other websites. UWSA is not responsible for the privacy practices or the content
of such other websites and encourages visitors to review the privacy policies of the other websites before
providing them with any personally identifiable data.

Visitor Access To and Control Over Information

If you have questions about this Policy or wish to review, update, correct or delete your information or
opt out of receiving future communications, you may contact United Way of San Antonio and Bexar
County at

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